- Can you ship to international countries?
Q:
How can I pay for my purchases?
A:
Please visit the section on How to Order, for
an explanation of ways that we can receive payment and orders.
We accept all major credit cards and all new products come
with a 60 day money-back guarantee!
Q: What are your
Sales Terms & Product Guarantee?
A: Click
here to read our Terms & Guarantee policy.
Q: I need to return
a product that I have purchased in the last 60 days. What
do I do?
A: Please contact Prime Concepts at 1-800-946-7804 or
316-942-1111 or click
here go to our Product Refund Form.
Q: I am just
starting out in Network Marketing what products do you recommend.
A: There are several really
great programs to help you get your MLM business up and running.
Check out Randy Gage's audio program "How
to Make At Least $100,000 A Year in Network Marketing."
We also recommend Randy Gage's book "How
to Build a Multi-Level Money Machine". All
of these resources are designed with the beginning MLM'er
in mind.
Q: How do I
subscribe to the E-Zine? And how often do I receive the FREE
E-Zine?
A: The E-Zine is sent out bi-monthly.
Click here
to Subscribe or Unsubscribe. It is a double "OPT-IN
ONLY" list. This means you will get a confirmation email
in your inbox and you must select REPLY to confirm your subscription
or to be removed from the list. This happens automatically
and we never rent, trade or SPAM our list of subscribers.
Q: I am concerned
that you will disclose my name and email address to parties
that I do not wish to receive communications from.
A: We have a strict NO SPAM
policy and we respect your privacy and recognizes your right
to protection of all personal information you share with us,
including your name, address, e-mail address, and telephone
number. Click
here to read our full privacy policy.
Q: I am getting
shopping cart errors - What do I do?
A: It could be your internet
firewall, settings, or high volume traffic on the site, so
please try again in a couple of minutes or call us at 1-800-432-4243
or (316) 942-1111.
Q: I am having
trouble loading the site with Netscape - What should I do?
A: Go to www.Netscape.com
and get the newest browser and also install it with the plugin
for SunJava.
Q: What is the difference
between VHS-NTSC and PAL video formats?
A: VHS-NTSC
video format is used mostly in the United
States, other countries in North America, Japan and Taiwan.
PAL video
format is used across most of Europe, Australia
and New Zealand.
Q: Do you ship orders internationally?
A: If
you live in Cuba, Iran, Iraq, Libya, and North Korea,
we can not guarantee that you will receive packages
from the United States due to regulations beyond our
control. We recommend that you do not order products
that need to be shipped. Please
visit our MP3 website to purchase your audio programs in
MP3 downloadable format. If you need further assistance please
visit the Contact
Us form or call
1-800-946-7804 or (316) 942-1111.
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